Crescent Technoogies - IT Solutions Company

Crescent Technologies Privacy Policy

Crescent Technologies ('Crescent') is concerned about your privacy. Please read the following to learn more about Crescent’s Privacy Policy. This Privacy Policy is in accordance with the Indian Information Technology Act, 2000 and the Information Technology (Reasonable security and procedures and sensitive personal data or information) Rules, 2011 prescribed thereunder, (“Applicable Law”) that is intended to provide you with clear and complete information about the treatment of your Personally Identifiable Data and Information and your Sensitive Personal Data or Information that Crescent collects in connection with the Services/promotions offered by Crescent (expression ‘Service’ as defined in the Terms of Use located at https://crescenttechnologies.net) that is listed on the Crescent Website located https://crescenttechnologies.net and other websites Crescent owns and operates (“Website”); and the way your Personally Identifiable Information and Data and Sensitive Personal Data or Information is stored and used by Crescent.

This Privacy Policy is effective as of 21 July, 2022 and was last updated on 4th August, 2022.

Information We Collect

“Personally Identifiable Information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with Crescent, is capable of identifying such person. Therefore information such as your name, age, gender, address, telephone number, and any other personal information that we collect, in combination with any other information about yourself, which is capable of identifying yourself, is known as Personally Identifiable Information.

Personally Identifiable Information

We may ask for Personally Identifiable Information which may include one or more of the following:

Name
Email
Social media profiles
Date of birth
Phone/mobile number
Home/mailing address

Personally Identifiable Information we collect includes both information you knowingly and actively provide us when using or participating in any of our Services and promotions, and any information automatically sent by your devices in the course of accessing our products and Services.

For the purposes of the Services listed on our Website, “Sensitive Personal Data or Information” shall mean such Personal Information which consists of information relating to:-

Password,
Financial information such as Bank account or credit card or debit card or other payment instrument details;
Physical, physiological and mental health condition;
Sexual orientation;
Medical records and history;
Biometric information;

Any detail relating to the above clauses as provided to body corporate for providing services; and
Any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise:

Provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Sensitive Personal Data or Information.

By registering and using the Services listed on our Website you specifically consent to the use and transmission/transfer/sharing of your Sensitive Personal Data or Information to Crescent for the sole purposes of providing the Services/promotions that you wish to avail of from Crescent.

You shall be at liberty at any time to discontinue the use/transfer/transmission and sharing of any of your Sensitive Personal Data or Information, by writing to us and informing us of the same.

Subject to the foregoing, your Sensitive Personal Data or Information shall be held by us in strict confidence and as per the provisions of the Applicable Law, (which includes the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011), and except as stated herein, we will not disclose any of your Sensitive Personal Data or Information to any other person without your express prior consent.

What this Privacy Policy Covers

This Privacy Policy covers Crescent’s treatment of your Personally Identifiable Information and Sensitive Personal Data or Information that Crescent collects when you use any of the Services/promotions offered by Crescent that are listed on our Website.
This policy does not apply to companies or entities that Crescent does not own or control, or has no contractual relationship with or to people that Crescent does not employ, engage or manage.
If you choose not to provide the Personal Information that we seek from you, you may not be able to avail the Services/promotions offered by Crescent listed on our Website, or we may not be able respond to any queries that you may have.

Information Collection and Use

Crescent collects Personally Identifiable Information when you register with Crescent, either through Crescent’s Website or through Crescent’s mobile application.
We may collect Personally Identifiable Information from you when you do any of the following on our Website:
Sign up to receive updates from us via email or social media channels;
Use a mobile device or web browser to access our content;
Contact us via email, social media, or on any similar technologies;
When you mention us on social media;
We may collect, hold, use, and disclose information for the following purposes, and Personally Identifiable Information will not be further processed in a manner that is incompatible with these purposes:
to enable you to customise or personalise your experience of our Website;
to contact and communicate with you;
for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.
When you register with Crescent, Crescent asks you for your full name, e-mail address, mobile / telephone number, birth date, location/address, gender, occupation, industry and any other information that Crescent believes is necessary to effectively offer the Services/promotions listed on our Website. Once you register with Crescent, you are not anonymous to Crescent.
Crescent also automatically receives and records information on Crescent’s server logs from your browser including your IP address, Crescent’s Cookie information and the webpage you have requested to view.
Crescent uses your Personally Identifiable Information to fulfil your requests for Services that you require and other offers of Crescent, and to contact you about any special offers and new services, that Crescent offers, or may list on its Website at any time in the future.
Crescent may also use your Personally Identifiable Information and Sensitive Personal Data or Information for internal purposes, such as auditing, data analysis and research to improve the offerings of Service on our Website and customer communications.
Personally Identifiable Information and Sensitive Personal Data or Information that You may provide in connection with the correspondence between the You or visitor and Crescent over Crescent’s chatbox, shall be used strictly to reply to inquiries or to transfer information. Crescent uses the information you provide to Crescent in order to provide You with customer service and answer your questions. When using the support section of Crescent’s Websites, Crescent may collect the e-mail address, name or openID account for the purpose of allowing contact with Crescent’s support team. When using Crescent’s Services Crescent may collect device information such as device type, operating system type and application version. Crescent uses this information in order to provide an optimized version of Crescent’s applications for your device type. Please be aware Crescent also collects and process data related to the use of Crescent’s software and Services from Crescent customers. Crescent may use such data for statistics purposes. Crescent may use it also to improve its Services or to create and improve new services. Crescent collects and processes such data collectively and anonymously.

Log Data

When you visit our Website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Legitimate Reasons for Processing Your Personally Identifiable Information

We only collect and use your Personally Identifiable Information when we have a legitimate reason for doing so. In which instance, we only collect Personally Identifiable Information that is reasonably necessary to provide our Services to you.

Security of Your Personally Identifiable Information

When we collect and process Personally Identifiable Information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the Personally Identifiable Information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your Personally Identifiable Information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this Privacy Policy. If your Personally Identifiable Information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your Personally Identifiable Information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Disclosure of Personally Identifiable Information to Third Parties

We may disclose your Personally Identifiable Information to:

a parent, subsidiary, or affiliate of Crescent;
third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms.
our employees, contractors, and/or related entities;
our existing or potential agents or business partners;
sponsors or promoters of any competition, sweepstakes, or promotion we run;
courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights;
third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data;
to any Indian or foreign government, security agencies, law enforcement agencies, and any other statutory or regulatory agencies under law in force in India if there are any requests from such aforesaid agencies;
to any court summons, court orders or legal process (if required);
investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
Crescent may transfer information about you if Crescent is acquired by or merged with another company. In this event, Crescent will notify you before information about you is transferred and becomes subject to a different privacy policy.
Crescent will divulge Personally Identifiable Information about you to other companies or people or entities when Crescent finds that you have violated the Crescent Terms of Use applicable to your use of the Crescent Website.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold Personally Identifiable Information from us, with the understanding that your experience of our Website may be affected. We will not discriminate against you for exercising any of your rights over your Personally Identifiable Information. If you do provide us with Personally Identifiable Information, you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any Personally Identifiable Information we hold about you.

If we receive Personally Identifiable Information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing Personally Identifiable Information about somebody else, you represent and warrant that you have such person’s consent to provide the Personally Identifiable Information to us.

If you have previously agreed to us using your Personally Identifiable Information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any Personally Identifiable Information, we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, so that we can better understand customer behaviour and improve our products, services, and advertising.
We may collect information regarding customer activities on our Website. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our Website, and the Services listed therein are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.
We may collect and store details of how you use the Services listed on our Website, including search queries. This information may be used to improve the relevancy of results. Except in limited instances to ensure quality of user interface of our Website, such information will not be associated with your IP address.

If we do combine non-personal information with Personally Identifiable Information the combined information will be treated as Personally Identifiable Information for as long as it remains combined.

Right to opt out

Crescent Technologies respects your privacy considerations and hence provides an option to you, to not provide the data or Personally Identifiable Information sought to be collected.

Further, you can also withdraw your consent which was earlier given to Crescent Technologies (which shall not affect the lawfulness of processing based on consent before its withdrawal), and the same must be communicated to Crescent Technologies in written. Please note you can always unsubscribe to marketing communication through clicking unsubscribe link available in the marketing communications you receive.

Cookies

Crescent uses cookies and similar tracking technologies to track the activity on our Services and hold certain information.
Crescent may set and access Crescent Cookies on your computer.
Crescent may allow other companies/entities that are presenting advertisements on Crescent’s web pages or other publishers’ web pages to set and access their respective Cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to the Cookies of Crescent.

Limits of Our Policy

Our Website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

Usage Data

Crescent may also collect information that your browser sends whenever you visit our Website or when you access the Services by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Services by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Location data

Crescent may use and store information about your location if you give us permission to do so (“Location Data”). Crescent uses this data to provide features of our Services, to improve and customize our Service.
You can enable or disable location services when you use our Services at any time, through your device settings.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. Please refer our Website to get the updated version of our privacy policy.

Governing Laws and Jurisdiction

This Privacy Policy is governed by the laws of Republic of India without regard to conflict of laws and the Courts of Mumbai, India shall exclusive jurisdiction in any matter arising from this Privacy Policy.

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